Terms and Conditions

Limitation of Liability

While every reasonable care has been taken in preparing this website, DID Corp cannot be held responsible for any inaccuracies or omissions. Visual representations, illustrations, photographs, art renderings, and other graphic representations and references are intended to portray only artist’s impressions of the model and cannot be regarded as representation of fact. All information, specifications, renderings, visual representations and accessories are correct at the time of publication and are subject to change as may be required by us and/or interested parties and shall not form part of any offer or contract nor constitute any warranty by us and shall not be regarded as statements or representations of fact. All facts are subject to amendments.

 

Shipping:
Currently, all items are free shipping worldwide in our shop. 
For the available items, we will arrange shipment within a week after order is received. For the pre-order items, as it will come in near future, we will arrange shipment as soon as the item is available. Make sure those who pre-order will get the order first.
Order will be shipped via standard shipping of post office. Transit time is from 7- 45 working days with taking around 7-14 days in most countries and areas.
The order status could be tracked by 17TRACK.

 

Returns:
If you are not fully satisfied with the product, you could submit your request with images that could demonstrate the problem within 7 days after receiving the package. After the request is approved, you could return the item for a refund. 
All the returned products must have new and complete packaging condition same as when they are received. The returned order must include completed and unused accessories. 
If there needs to be returned due to a mistake on our part, we will pay all shipping cost. 

 

Defects:
If the product you receive has a quality issue, you would have to contact us with images that could demonstrate the problem with 7 days after receiving the package. If the problem is caused in the process of production, we will try our best to send you the replacement.

 

Payment Methods:
We accept Pay Pal. Please note that Pay Pal payment is expected at time of checkout. We will not hold items for PayPal payment at a later date. 

 

Pre-order products:
DID will reserve the figure for those who pre-order in our shop.
Full payment is required for pre-order.
Those who pre-order in our shop will have the priority on receiving the item. Shipment will be arranged as soon as the item is available.
All the pre-orders could be cancelled and full refunded only before the product is officially released.
DID will try our best to keep the available dates in line with what mentioned on the product page. However, if DID could not make it, an email will be sent to those who pre-order.

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